Managing Account Fees
In each account, you can indicate a fee value that will be applied by default to your orders. It can be indicated in % or absolute value.
Example
For each transaction, you will have 2 calculated values of fees (% and abs.). We will always use the highest value. For example, if you configure a 10% fee and an absolute value of 5€, the results will be:
- In a 100€ payment, we will apply 10% (with a total result of 10€ in fees).
- In a 20€ payment, we will apply the absolute 5€ (since 10% of 20€ does not exceed the other value).
Default Fees Scheme
For each transaction, you will have 2 calculated values of fees (% and abs.). We will always use the highest value. For example, if you configure a 10% fee and an absolute value of 5€, the results will be:
- In a 100€ payment, we will apply 10% (with a total result of 10€ in fees).
- In a 20€ payment, we will apply the absolute 5€ (since 10% of 20€ does not exceed the other value).
Your Fees and Our Fees
Keep in mind that these fee values must pay for our commissions, so they can never be lower than the minimum imposed by the platform.
Additionally, each order can have an individual fee that will apply only to that order. These values can be indicated when creating a link with the different existing parameters. In the same way, it will apply the same logic of fees mentioned above.
Changing the Default Fees Scheme
Can you make the buyer assume your service fees instead of the seller?
Yes, you can.
In that case, you must indicate in the amount field, the total value (resulting from the sum of the original amount plus your fees in absolute value), in the fee_amount field, the value of your fees in absolute value and the fee_percent field, use zero.
Example
A marketplace wants to charge 10% to the buyer and a product is listed at 100€. By default in our platform, we will charge the buyer 100€ and transfer 90€ to the seller. If you want to charge the buyer, the following values must be used:
amount– 110€fee_amount– 10€fee_percent– 0%
With these values, the buyer will end up being charged 110€ and the seller will receive 100€. It’s important to note that the fee_percent must be 0 to avoid calculating the 10% of 110€. The result of this calculation will end up in a total fee value of 11€, which is incorrect.
